Support email: [email protected]
When contacting support, include the app version, device type, incident time and steps. Do not send passwords, OTPs, private keys, recovery codes, or unnecessary banking screenshots.
JSONIC currently supports QR/bank transfer with manual reconciliation. Staff must verify that funds have actually reached the merchant account before confirming payment. Automatic confirmation through an official bank API is not offered in this release.
Deleting a JSONIC account does not automatically cancel a Google Play/App Store subscription. Manage auto-renewing subscriptions through the Store.